Application Process: To be considered for this position, the candidate must submit their resume to recruiting@rsac.com and specify the title and requisition number for which they are applying in the subject line or body of the email.
JOB SUMMARY
The Business Systems Analyst I (BSA I) is an integral member of the Reliance Technology Solutions (RTS) Microsoft Dynamics ERP team and is tasked with working with Business Stakeholders to understand and document “as-is” and “to-be” business processes and business requirements. Additionally, the BSA I is required to translate business requirements through analysis and design into functional solutions. The BSA I plays a key role in the planning, analysis, design and testing phases of Microsoft Dynamics 365 ERP projects, working closely with business stakeholders and the entire project team to ensure project success.
ESSENTIAL FUNCTIONS
Requirements Elicitation - Ability to identify a desired future state that addresses a business problem.
· Effectively use interviewing skills to elicit, identify, and document business requirements
· Precisely and consistently captures business problem
· Prioritize requirements to identify the most critical needs
· Articulate and incorporate extensive business knowledge into requirements
Requirements Management and Analysis - Ability to define, document and manage business requirements to the smallest set that will provide the biggest impact in advancing business objectives.
· Accurately translate business requirements into functionality
· Manage and Prioritize business requirements based on business needs
· Understand business process complexity
· Document and contribute to the "to be" business process state considering multiple factors
Creating Compelling Business Case - Ability to measure and communicate proposed project benefits.
· Clearly articulate the impact of business problems and benefits using business language
· Understand industry-specific trends that impact the organization
· Quickly adapt to changes in business strategy
· Help business partners communicate solution value to key stakeholders
Providing Accurate Project Effort Estimates - Ability to quantify and meet individual and project phase level efforts.
· Adhere to RTS project methodology throughout project lifecycle
· Effectively engage stakeholders in the project estimation process
· Manage ambiguity and create accurate project effort estimates for their assigned tasks
Design for Usability - Ability to translate business requirements into business solutions for end-user adoption and productivity improvement.
· Understand the business data needs as it relates to a potential solution
· Effectively convey the business preferences and functional design to the technical teams
· Ensure end-to-end service performance from the end user’s perspective
· Incorporate knowledge of UI best practices in functional design
Functional Design - Ability to translate business requirements to functional designs using analysis and design techniques.
· Understand functional design specifications
· Listen to and understand technological constraints
· Clarify the business rationale of a solution concept
· Create functional design specifications for low complexity solutions
· Map business requirements to functional specifications ensuring traceability
· Consider third party application features and upgrades prior to designing in-house solution
· Develop solutions for system needs that business partners would not be able to articulate on their own
Adherence to Standards - Ability to create solutions that adhere to and incorporate RTS standards.
· Apply and use information and technology standards in design of solution
· Obtain key inputs from Enterprise Architecture groups to ensure compliance and exception management
· Adhere to project management methodology
· Identify commonalities and suggest a consistent approach across projects
Business Requirements Testing and Validation - Managing traceability of business requirements through testing and validation process.
· Ensure that business and non-business requirements have been met through testing and validation
· Develop effective use cases to test solution to business requirements
· Document validation results are as expected
· Develop reusable test case suite
· Execute functional testing, validation, system and integration testing, and validation of proposed solution
User Acceptance Testing - Collaborates with stakeholder in testing for acceptance of end user business solution.
· Build user acceptance test cases
· Provide clarification on basic questions of solution testing
· Incorporate customer feedback into delivery of service to provide the best experience possible for the customer
· Quickly and effectively solve customer problems
· Facilitate end-user adoption of business solutions
Business Relationship Management - Ability to engage business sponsors and contribute to their targeted business outcomes.
· Proactively resolve customer satisfaction issues.
· Clearly articulate the role of technology in terms easily understood by business constituencies
· Effectively navigate conflict between multiple business partners
SUPPLEMENTAL DUTIES & RESPONSIBILITIES
CORE COMPETENCIES
Problem Solving - Ability to problem solve through problem identification (what is the problem), solution assessment (what can be done), problem documentation (document for future) and problem response (implementing a solution).
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Customer Service - Ability to develop and maintain strong relationships with customers by listening, understanding and responding to their needs.
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Decision making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals.
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Accountability - Holds self-accountable for measurable high-quality, timely, and cost-effective results.
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Communication - Ability to communicate effectively across all levels to support departmental and organizational objectives.
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Building Collaborative Relationships - Develops, maintains, and strengthens partnerships with others inside and/or outside the organization.
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Leadership – Displays effort and commitment in carrying out the department’s goals and objectives.
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Application Process: To be considered for this position, the candidate must submit their resume to recruiting@rsac.com and specify the title and requisition number for which they are applying in the subject line or body of the email.
We are an Equal Opportunity/Affirmative Action Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for the position or to participate in an interview, please let us know.
Reliance Steel & Aluminum Co. provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact Gabe Muñoz at (213) 576-2426 or e-mail Gabriel.munoz@rsac.comto request an accommodation.
