1+ months

ECT-Field Service

GE Energy
الرياض, 12211
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**Job Description Summary**



**Job Description**



+ Basic troubleshooting, installation, maintenance and service repair needs on designated equipment.

+ Completing Preventative Maintenance and Field Modification Instructions.

+ Ordering and managing repair parts cycle times.

+ Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.

+ Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.

+ Maintaining tools and test equipment properly and ensuring they are calibrated.

+ Meeting Health and Human Services, Environment Health and Safety and/or other applicable regulatory requirements.

+ Managing vendors service delivery processes in compliance with GE Healthcare policies.

+ Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.

+ Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.

+ Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.



**Additional Information**



**Relocation Assistance Provided:** No
Posted: 2021-03-11 Expires: 2021-04-11

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ECT-Field Service

GE Energy
الرياض, 12211

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