1+ months

Key Account Manager - Bone - Northeast (New York, Boston)

New York, NY 10001
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Job ID: R-109180
Location: New York, NY, US

The Bone Health Key Account Manager (KAM) will report into KAM Director. Their primary responsibility is to assess and diagnose the current business environment in each key account in relation to Amgen Bone Health products and plan/execute actions for success in these accounts.

The ideal candidate will be able to work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support portfolio performance and brand strategies at multiple touch points and levels within complex partner organizations. Ideally, the candidate resides in the geography and has established relationships with the key accounts/ customers in addition to experience promoting bone products to the target accounts.

Role responsibilities:
  • Key account strategic lead; Develops and executes innovative strategies to reach difficult to access health care providers and accounts in a compliant manner
  • Amgen Bone Health contracting point
  • Leads contract delivery, business reviews and performance tracking
  • Coordinates with GPOs & large Rheumatology Networks
  • Maintains comprehensive account profile / needs assessment / strategic plan
  • Serves as lead for post-fracture care initiatives
  • Monitors Amgen business performance across portfolio
  • Identifies drivers/barriers and coordinates pull-through initiatives across field teams (Bone Health Sr. Sales Representative, Field Reimbursement Specialist)
  • Provides actionable field intelligence and recommendations to Amgen home office
  • Coordinates Amgen home office engagement
  • Partners closely with Market Access Team Account Executives in shared accounts.
  • Identifies and resolves contracting/membership/channel issues
  • Organizes competitive response
  • Provides field insight/recommendations to Pricing/Brand/GPO teams
  • Shapes the environment, including exploration of Alternate Sites of Care/Injection Sites and value-based partnerships
  • Executes value/FDAMA 114 tools where appropriate
  • Coordinates with Reimbursement Access Value team to support open access to Amgen portfolio
  • Frequent Travel (up to 50% of time)

Basic Qualifications:

Doctorate degree & 2 years of sales experience;


Master's degree & 4 years of sales experience;


Bachelor's degree or & 6 years of sales experience

Preferred Qualifications:
  • District Management Experience
  • 3 or more years of account management and/or public payor experience strongly preferred
  • Resides in the geography and has established relationships with the key accounts/customers
  • Advanced degree (e.g. MPH, MBA, PharmD, etc.) 7 or more years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
  • Clinic, hospital, oncology, CRI/dialysis, injectable experience preferred
  • Previous experience with a Payor Organization
  • Reimbursement / managed care experience preferred
  • Local Coverage Determination Processes (LCD) strongly preferred including understanding of the Experience in public payor / agency activities,
  • Knowledge of P&T, PA, PDL and pharmaceutical contracting system is a plus
  • Managed care experience is also highly desirable
  • Functional knowledge of Medicare and Government agencies, as well as a skill set that matches needs to strategic account management in state or federal sector
  • Knowledge of payor systems, billing, coding and reimbursement processes
  • Knowledge of CMS policies and processes
  • Documented ability to work with sales force to resolve payor related issues
  • A solid understanding of the current environment and trends in Bone Health TA

Additional qualifications:
  • Demonstrate leadership ability with a focus on influence, impact and leading without authority.
  • Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account, then maintain and grow relationships with these key decision makers within the accounts
  • Ability to identify and procure appropriate Amgen resources to achieve account objectives.
  • Ability to analyze, interpret and draw insights from clinic economics/financial performance.
  • Ability to analyze, interpret and draw insights from varying data sources
  • Ability to successfully navigate through clinic reimbursement.
  • Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication.
  • Ability to work in a fast-paced environment and handle multiple competing priorities
  • Creative problem-solving skills
  • Ability to take initiative, impart energy and enthusiasm, and work in teams
  • Ability to work independently.
  • Broad range of computer skills

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Posted: 2020-12-18 Expires: 2021-01-19

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Key Account Manager - Bone - Northeast (New York, Boston)

New York, NY 10001

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