For Fall Employment: Must Be A Current University of Kentucky full time undergraduate student for the Fall of 2022. For Spring 2023 employment: Must be a current University of Kentucky full time undergraduate student. 

Customer Service Experience Preferred, not required. Preferred that students live in campus housing at UK.

None

This position requires candidates to sit for long periods of time at the front desks of residence halls, especially during the night time hours.

Shifts that may available:
Sunday through Friday
12:00 a.m.-4:00 a.m.
4:00 a.m.-8:00 a.m.
All day Saturday and Sunday

Students in this position provide coverage for the front desks in the residence halls. Shifts are usually at night (i.e. 12:00 midnight – 4:00 AM and 4:00 AM – 8:00 AM). Student should be prepared to work at least 12 night time hours per week.

This position is responsible for monitoring the safety and security of the residence hall, responding to student needs, providing customer service to visitors, and enforcing University policies (particularly the residence hall visitation policy). This position requires students with self-confidence and assertiveness and with a strong commitment to other students and their safety.

Specific responsibilities include:
(1) Ensuring safety & security of residential facilities
(2) Professionally enforcing policies
(3) Providing excellent customer Service
(4) Support a sense of shared community within the hall
(5) Attending and participating in regular staff meetings
(6) Attending regular one-on-one meetings with supervisor
(7) Staffing the building and the front desk at designated times


Given the COVID-19 pandemic, and the need to protect our university community including our students, staff, faculty and visitors, the University of Kentucky is requiring COVID-19 vaccination for all new hires prior to starting employment. Therefore, as of October 18, 2021, all new hires prior to their first day of employment must submit appropriate documentation showing, i) completion of the first vaccination against COVID-19, or ii) completion of the full vaccination series against COVID-19, or iii) approved exemption (medical contraindications or a sincerely held religious belief) through the formal exemption process from the COVID-19 vaccination requirement. For those employees who have completed the first vaccination against COVID-19 prior to their first day of employment, the second vaccination (if applicable) must be completed following the vaccination recommended schedule to be considered fully vaccinated.

This position requires the ability to explain departmental policies to residents and visitors, and to confront non-complaint
people by documenting incidents and communicating concerns to the appropriate staff members. Candidates who become successful front desk clerks share the following qualities:

(1) Communication & listening skills
(2) Ability to make mature and responsible decisions
(3) Strong sense of self
(4) Appreciation for and comfort with a diverse student population
(5) Desire to help others
(6) Time management skills
(7) Positive attitude
(8) Team player

Preference will be given to candidates who are returning students, however incoming first year students are welcome to apply. In order to be eligible for the position, a candidate must:
(1) Be a full time undergraduate student, in good academic standing at UK
(2) Have applied to live on campus during the 2022-2023 academic year
(4) Students should be prepared to work at least 12 night time hours per week
(5) Be in good disciplinary standing with the university

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. 

 
 
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. 

 
 
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.