At HSBC, the health and well-being of our employees remains of utmost importance.  Many of our roles are permitted to work from home (in states in which HSBC is licensed to operate) until further notice. Upon resumption of normal operations, this role may be performed at our Depew, New York office.

As the Senior Manager, Operations, you will lead and effectively manage the Procurement operations taking accountability for ensuring timely and compliant (accordance with bank policy and the relevant local regulatory requirements) processing and payment of all approved invoices and staff Travel & Entertainment claims as well as management of purchase orders. You will also act as agent for change to ensure effective and consistent implementation / application of Group/Regional Procurement strategy and Target Operating Model, including deployment of new operating systems.

The jobholder is responsible for managing and motivating a team a small team and in supporting a third party provider in order to deliver a compliant, efficient, cost effective, timely, high quality service, whilst mitigating the risks from duplicate, fraudulent or incorrect payments, and avoiding operational losses.

As the Senior Manager, Operations, you will:

• Drive timely and effective invoice and T&E processing to ensure that correct accounting entries are passed feeding to the relevant General Ledgers / cost centers. Preventing inappropriate / invalid payments being made resulting in potential operational losses.
• Drive increased productivity and reduced operational costs through implementation of standardized processes.
• Ensure the implementation, maintenance and communication of accurate standardized management information. Complete variance analyses to support financial and business management.
• Provide effective management direction to foster effective selection, development and reward of subordinates.
• Manage Purchase orders and operational procurement activities
• Drive PO and buying channel compliance.
• Accountable for issues relating to Business Continuity, Records Retention Management, Information Security, Operational Losses & Near Misses