AtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Egg Harbor Twp, NJ
POSITION SHIFT: Days
REQ_NUM: 01-31960
Department: AIT Corp Administration
Hours Per Week 0.01
Holidays Required? No
Job Category: Information Technology
Location: Egg Harbor Twp
Weekends Required? No
POSITION SUMMARYThe Program Advisor to AtlantiCare Information Technology (AIT) is responsible for the provision of executive level clinical, operational, and administrative informational technology advice and counsel and project management consulting services. This role works with information technology leadership and user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems. The Program Advisor coordinates human capital, workflows, and technology in the acquisition and installation of hardware, software, databases, and peripherals that meet clinical, operational, and business needs and requirements. This role requires a focused knowledge of the healthcare provider industry along with the functional and technical skills to study and analyze system needs, and handle systems development, systems and workflow process analysis, design and re-engineering.
This is a part-time, hourly-based per diem role with a maximum annual hour worked not to exceed one thousand (1,000) hours limits. This role is not benefits eligible. As a consultative role, performance feedback on team members and initiative participants is expected; however, there is no direct employee supervision permitted in this role.
QUALIFICATIONSEDUCATION: Bachelor's degree in business, information systems (IS), computer science or related field, or equivalent IT experience. MBA in IS or other master's degree preferred. Program manager training and certification desirable.
LICENSE/CERTIFICATION: Valid New Jersey Driver's License required.
PERFORMANCE EXPECTATIONS- Prepare and review project proposals or plans to determine a time frame, funding limitations, procedures for accomplishing projects, staffing requirements and the assignment of available departmental resources to various project phases.
- Identify and schedule project deliverables, milestones, and required activities and tasks.
- Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline a work plan.
- Act as a coach to junior project managers, executives and others who need assistance and advice regarding project management practices.
- Establish a work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel.
- Analyze project proposals to determine a time frame, funding limitations and appropriate processes for accomplishing projects.
- Review/approve the work plan of an external service provider or consultancy contracted to execute the project.
- Implement a project communication plan.
- Conduct risk assessment and mitigation.
- Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content and "look and feel" across the organization.
- Ensure that project goals are in line with business objectives.
- Ensure that project goals are achieved.
- Assign duties and responsibilities to project personnel and define the scope of their authority.
- Direct and coordinate the activities of project personnel to ensure projects progress on schedule and within budget.
- Review status reports prepared by project personnel and modify schedules or plans as required.
- Establish standards and procedures for project reporting and documentation.
- Benchmark project management performance continuously to identify the potential for improvements and increase capability in project and portfolio management.
KEY COMPETENCEIES AND BEHAVIORS- Distinctive blend of clinical, business, business, information technology, financial and communication skills. This blend is vital because this is a highly visible position with substantial impact.
- Good understanding of current and emerging healthcare provider technologies, and of how other enterprises are using them to drive digital business.
- Knowledge of project management methodology and defined program management approaches
- Exceptional verbal and written communication skills; expertise in setting and managing customer expectations.
- Effective influencing and negotiating skills in an environment in which this role may not directly control resources.
- Strong knowledge and understanding of clinical, operational, and business needs, with the ability to establish and maintain a high level of customer trust and confidence.
- Ability to support a tactical resource plan by mapping future demand to forecast project completions in the project portfolio.
Category
Competency
Key Behaviors
Business Acumen Organizational awareness
Outcome orientation
Keeps up to date with competitor information and market trends, and identifies business opportunities for the organization
Demonstrates financial awareness, controlling costs and thinking in terms of profit, loss and added value
Understands the business benefits of a project and connects project objectives to broader organizational goals
Grasps performance indicators for the business
Servant Leadership Guiding and motivating others
Demonstrates an interest in, and understanding of, others, and supports and cares for them
Adapts to the team and builds team spirit, recognizing and rewarding the contribution of others
Listens, consults and communicates proactively
Develops and openly communicates self-insight
Provides others with a clear direction, sets appropriate standards of behavior, delegates work appropriately and fairly, and motivates and empowers others
Stakeholder Partnership Relationship management
Communication
Influencing
Establishes good relationships with internal and external stakeholders, and relates well to people at all levels
Speaks fluently, expressing opinions, information and the key points of an argument clearly, projecting credibility
Creates and delivers presentations and undertakes public speaking with skill and confidence
Gains clear agreement and commitment from others by persuading, negotiating and using political processes to influence them
Promotes ideas on behalf of self or others
Network Performance Uses network effectively to advance goals
Supports colleagues' work to create value
Builds wide and effective networks of contacts inside and outside the organization
Incorporates insight on common delivery and execution challenges from network of colleagues to drive projects, and uses their advice to inform difficult decisions
Uses extended network to improve personal performance and advance other teams
Uses professional network effectively to drive team-related outcomes
Customer Centricity Meeting customer expectations
Responsive to feedback
Sources relevant stakeholders to provide accurate customer needs
Communicates project needs and deliverables clearly to stakeholders
Devises solutions to meet customer requirements
Seeks feedback continually from stakeholders, responds quickly to it and incorporates it
Incorporates end-user feedback appropriately to refine scope and address shortcomings throughout the life cycle
Emotional Intelligence Empathy
Coping with pressures and setbacks
Demonstrates ability to connect with colleagues on a level beyond work
Mitigates physical and emotional risk factors through communication
Shows respect and sensitivity to cultural and religious differences, and makes accommodations for challenges that team members may be facing
Demonstrates ability to manage challenging scenarios, and mitigates conflicts in a systematic manner
Ownership and Commitment Achieving organizational goals and objectives
Applies maximum effort to achieve difficult targets, consistently meeting or exceeding them in the face of demanding timelines
Sets challenging targets and tackles demanding goals enthusiastically
Seeks to grow and develop, linking development with career progression
Asks for additional responsibility and influential roles
Takes responsibility for project success and project problems
Judgment Decision making
Appropriate balance of risk taking and issue escalation
Analyzes numerical and verbal data and other sources of information, breaking it down into component parts, patterns and relationships
Makes rational judgments from the available information and analysis, and makes prompt, clear decisions that may involve tough choices or considered risks
Takes responsibility for actions, projects and people, taking calculated risks rather than missing opportunities
Takes initiative, acts with confidence, and works under own direction, generating activity
Risk Management Anticipates and mitigates risk
Minimizes impact of change
Makes difficult decisions involving calculated risks, and performs consistently
Anticipates project-specific risks throughout delivery life cycle and drives corrective behavior to mitigate them
Maintains nuanced understanding of how decisions play out across the organization
Determines the effect of organizational changes on project teams, anticipating associated challenges and creating workable solutions to them
Learning Agility Learning and researching
Adapting and responding to change
Learns new tasks quickly, demonstrates a rapid understanding of newly presented information and quickly commits it to memory
Gathers comprehensive information to support decision making, and catalogs and disseminates knowledge of use to the organization
Encourages an organizational learning approach (that is, learns from successes and failures and seeks staff and customer feedback)
Adapts to changing circumstances, accepting new ideas and change initiatives, and adapts interpersonal style to suit different people or situations
WORK ENVIRONMENTThis position requires balancing, fingering, reaching, reading, seeing, driving, and speaking much of the time. This position also works with such equipment as computer terminal, fax machine, copier, and telephone. Occasional carrying up to 20 lbs. also required.
Travel required: The Program Advisor may be required to travel to any or all AtlantiCare's locations. The frequency and destination of such travel will be determined by the scope and requirements of the assigned initiatives.
Working from home: The Program Advisor can work from home in a manner consistent with the AIT hybrid work-from-home model. AtlantiCare will not pay for any equipment or reimburse any costs incurred by the Program Manager when working from home.
REPORTING RELATIONSHIPThis position reports to department leadership and supervises incumbents as assigned.
The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
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