18 days old

Senior Associate, Organizational Continuity Management

The Pew Charitable Trusts
Washington, DC 20004
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The Pew Charitable Trusts uses data to make a difference. For more than 70 years, we have focused on serving the public, invigorating civic life, conducting nonpartisan research, advancing effective public policies and practices, and achieving tangible results. Through rigorous inquiry and knowledge sharing, we inform and engage public-spirited citizens and organizations, linking diverse interests to pursue common cause. We are a dedicated team of researchers, communicators, advocates, subject matter experts, and professionals working on today's big challenges and we know we are more effective and creative collectively than we are individually. With Philadelphia as our hometown and the majority of our staff located in Washington, DC, our U.S. and international staff find working at Pew personally and professionally rewarding.
Wise stewardship of resources allows Pew employees to pursue work that strategically furthers our philanthropic mission in significant and measurable ways. We collaborate with a diverse range of philanthropic partners, public and private organizations, and concerned citizens who share our interest in fact-based solutions and goal-driven investments to improve society. Pew attracts top talent, people of integrity who are service-oriented and willing to take on challenging assignments. We provide competitive pay and benefits, a healthy work-life balance, and a respectful and inclusive workplace. Pew employees are proud of their colleagues, proud of where they work, and proud of the institution's reputation.

The Workplace Services (WPS)
The Workplace Services (WPS) Department manages Pew's integrated facilities management portfolio, a state-of-the-art Conference Center, events, and the organization's enterprise-wide organizational continuity management program. The department consists of the following core functions:
  • Conference and Event Services (CES)
  • Integrated Facilities Management (IFM)
  • Organizational Continuity Management (OCM)


  • Pew maintains a robust OCM program that remains consistent with changes in Pew's business processes and priorities.
  • Controls are in place to further the physical and personal security of Pew offices and staff.
  • Appropriate policies, procedures, and response strategies are in place to respond to and mitigate business risks.

Position Overview
A key member of the Organizational Continuity Management department, this position is based in Pew's Washington, DC office and reports to the Project Director, Operational Continuity Management who is responsible for the following program elements under OCM.
  • Business Continuity program design, development, training, implementation, and oversight across all business units (BIA, BCPs, Testing, and Approvals)
  • Crisis Management program design, development, implementation, training, and maintenance (Situational Awareness, Response and Recovery)
  • Travel Risk Management program design, development, training, implementation, and oversight
  • Staff focused Emergency Response and Fire and Life Safety program development, planning, management, training, and implementation across all sites
  • Internal consultant and subject matter expert on staff-focused security related procedures and requirements
  • Support the Project Director of Organizational Continuity Management.
  • Manage the ongoing enhancements, maintenance and user training related to the business continuity management software.
  • Serve as subject matter expert/consultant to departmental representatives on all aspects of the business continuity planning lifecycle.
  • Ensure the appropriate maintenance, testing and use of Pew's emergency notification software.
  • Develop, maintain, and conduct OCM training to include, Emergency Preparedness and Fire and Life Safety as needed both in-person and on-line.
  • Support Pew's incident/crisis response; serve as back up to the Project Director in monitoring for impactful events and coordinating response activities.
  • Manage the ongoing Travel Risk Management approval process.
  • Attend professional development seminars and continuing education trainings to increase knowledge and remain informed of current threats and business continuity strategies.
  • Participate in Pew-wide projects to represent OCM related requirements.
  • Contribute to and participate in other tasks and special projects as assigned.

  • Bachelor's degree and Certified Business Continuity Planner (CBCP) certification required.
  • A minimum of four years of professional experience in the field of business continuity, emergency preparedness, crisis management, disaster recovery, or related discipline.
  • Strong project management and organizational skills. Self-directed and able to set priorities, organize time, resolve issues, follow up on tasks, and identify resources for projects.
  • Sound consultation and relationship management skills. Able to create and maintain strong relationships. Able to quickly establish credibility and to develop and manage productive relationships with internal staff and outside parties.
  • Excellent written and oral communication skills. Ability to conduct research, coordinates resources, and synthesize in writing a broad array of information into a concise, easy-to-understand summary.
  • Strong analytical skills. Experienced in evaluating various strategies and making recommendations. Solutions-oriented approach with sound business judgment.
  • Assumes full responsibility for individual decisions and work, as well as for team projects.
  • Ability to handle sensitive and confidential issues in a fast-paced environment.
  • Experience resolving problems creatively and logically. Able to understand organizational structures and work through administrative systems.
  • Skilled in software applications including Microsoft 365, databases, spreadsheets, and presentation packages. Able and willing to learn new computer applications. Working knowledge of NC4, BC in the Cloud, and MIR3, or similar software products a plus.
Occasional day travel to Pew's Philadelphia, PA office.
Total Rewards
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to help you maintain a good balance.
The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.


Posted: 2021-06-01 Expires: 2021-07-03

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Senior Associate, Organizational Continuity Management

The Pew Charitable Trusts
Washington, DC 20004

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