1+ months

Temporary Athletics Ticket Office Asst (Non-Student)

Lexington, KY 40507
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Job Title Temporary Athletics Ticket Office Asst (Non-Student)
Requisition Number DU06804
Department Name 12D00:UKAA - Administrative Support
Work Location Lexington, KY
Salary Range $10/hour
Type of Position Temporary
Position Time Status Part-Time
Required Education

Associates Degree or higher.

Required Related Experience

Associates Degree+ 1-2 Years Customer Service Experience.

Required License/Registration/Certification

None

Physical Requirements

To be able to lift, push or pull objects up to 25 lbs.

Shift

Evenings and weekends; some daytime hours are possible depending on scheduling of events.

Job Summary

In accordance with established policies and procedures, provide exceptional customer service over the phone and in person at the ticket office and at athletic events. Assist with game-day ticket operations, including will call, customer service, sales, and pass gates. Answer customer inquiries and process ticket sales via phone, mail, and walk-up orders. Responsible for reconciliation of ticket sales and payments. Perform other tasks as assigned by Ticket Office staff.

Skills / Knowledge / Abilities

Experience in a customer service position, both in person and over the phone. Familiarity with MS Office applications (Word/Excel). Applicants should be dependable, punctual, and possess effective communication and problem solving skills, as well as strong attention to detail. Must have a customer-friendly personality and project a positive image of the University and the Athletics Department to fans, donors, staff, students, alumni, and other groups. Must be able to multi-task and work in a fast-paced environment

Does this position have supervisory responsibilities? No
Preferred Education/Experience
Deadline to Apply 12/31/2020
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posted: 2020-07-24 Expires: 2020-12-26

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Temporary Athletics Ticket Office Asst (Non-Student)

University of Kentucky
Lexington, KY 40507

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